Our process服务流程

Control before and after the order.从订单前到订单后的全过程控制。

A connected process from requirement matching and sample approval through shipment execution and payment follow-up.从需求匹配、样品批准到出运执行和付款跟进的一体化流程。

01 · Pre-order stage01 · 订单前阶段

From requirement matching to sample approval.从需求匹配到样品批准。

From requirement matching to sample approval, we manage every step before an order is placed.从需求匹配到样品批准,我们管理下单前的每一个步骤。

01

Product–Application Fit产品—应用匹配

We evaluate the customer’s application, technical requirements, expected volume and budget to identify the most suitable product specification.我们评估客户的应用、技术要求、预计用量和预算,以识别最合适的产品规格。

02

Customer–Supplier Fit客户—供应商匹配

We match each customer with the right supplier based on business scale, production capability, quality requirements, pricing and service expectations.我们根据业务规模、生产能力、质量要求、价格和服务预期,为客户匹配合适的供应商。

03

Sample Qualification样品认证

We coordinate sample preparation and delivery, monitor testing progress, collect customer feedback and facilitate technical communication with the supplier.我们协调样品准备与交付、跟进测试进度、收集客户反馈,并促进与供应商的技术沟通。

✓

Sample Approved样品批准

If an issue is identified, we work with the supplier’s technical team to resolve it and arrange further testing when required. Once the sample is approved, the project moves to a trial order or formal order.如发现问题,我们会与供应商技术团队解决,并在需要时安排进一步测试。样品获批后,项目进入试订单或正式订单。

02 · Post-order stage02 · 订单后阶段

A structured process from PO to payment follow-up.从采购订单到付款跟进的结构化流程。

Synergy manages shipment execution through clear checkpoints, documentation control and payment follow-up.Synergy 通过清晰的控制节点、单证管理和付款跟进来管理出运执行。

1

Sales Contract / PO Coordination销售合同/PO 协调

Confirm terms, quantities and delivery details.确认条款、数量与交付细节。

2

Shipment Schedule出运计划

Plan vessel, booking and shipment timeline.规划船期、订舱与出运时间表。

3

Loading Photos装货照片

Capture and verify loading evidence for each shipment.记录并核验每票货物的装货凭证。

4

Shipping Advice出运通知

Provide shipping details and ETD information.提供出运信息与预计离港时间。

5

Payment Advice付款通知

Issue payment advice with amount and due date.发送付款金额与到期日通知。

6

Original Documents正本单据

Prepare and dispatch original documents as agreed.按约定准备并寄送正本单据。

7

Payment Reminders & Delay Alerts付款提醒与延误预警

Follow up overdue payments and issue delay alerts.跟进逾期付款并发出延误预警。

Start a conversation开始沟通

What would you like to discuss?您希望沟通哪类需求?